Frequently asked questions
I’m interested in volunteering – how do I go about it?
You can contact us through the website ‘Contact page’ or email the membership secretary on email@example.com.
I’ve got some clothes and bedding – can you take them for the homeless?
We concentrate on providing a hot meal every day and do not have adequate storage space for such items. Please try Stronger Together or Carezone on Titan Way in Fengate.
We have food left over from a ‘do’ last night, where can I bring it?
Due to food hygiene requirements we would be unable to accept open food. This is in part due to the food being out of our control i.e. preparation, Storage (temperature), condition, Ingredients (allergens) and shelf life.
I have donations to drop off. What time are you open?
As our teams go out in the evenings, the best time to drop off is between 6.30 and 7.15 pm. We may be able to meet you during the day, or collect, by prior arrangement. Please contact John by email - firstname.lastname@example.org.
I am clearing out a kitchen, can I give you food from the cupboards/freezer – some open, some out-of-date. Will you take it?
We cannot take any opened or out-of-date stock or frozen foods. For any other item, please check the list of food donations.
I’d like to volunteer on Christmas Day
We usually cover Christmas Day with our regular members. However, email your details to the membership secretary, email@example.com and he will advise of availability or of alternative organisations that are currently looking for volunteers.
Can I donate cooked or high risk foods?
Donations are an important part of our charity however we do have to be mindful of the safety of the people we serve. It is vital that food donations are controlled and must meet our standards of food hygiene.
I would like to know more about the Safer Off The Streets Partnership
Peterborough Soup Kitchen is a member of this Partnership and is working together alongside similar organisations to reduce homelessness and rough sleeping.